Terms of use

1. Purpose

These terms of use (the “Terms”) set out how the Shotbot service, available at www.shotbot.fr and www.shotbot.net, may be accessed and used. They apply to every user, whether on a free or paid account.

Creating an account implies full acceptance of these Terms. The commercial conditions of the paid offers are covered by a separate document, the terms of sale.

2. Publisher

Full details on the Legal notice page.

3. Service description

Shotbot is an automated website screenshot service, available through a web interface and an API. It offers a free account, screenshot packs and a Shotbot Pro subscription.

Offers and prices are detailed on the Pricing and Shotbot Pro pages, and their commercial conditions in the terms of sale.

4. Registration and account

The service is open to individuals and organisations aged sixteen (16) or over. The user undertakes to provide accurate information at registration and to keep it up to date.

The account is personal. The user is responsible for keeping their credentials confidential and for all activity carried out from their account; choosing a strong password is recommended. Two-factor authentication is planned.

5. Acceptable use

The user undertakes to use the service lawfully. The following are prohibited in particular:

• capturing content for unlawful purposes or content contrary to public order;
• deliberately overloading the infrastructure (mass requests intended to degrade the service);
• any attempt to circumvent quotas, security measures or access restrictions.

Technical protections (quotas, rate limiting, target filtering) are in place to preserve service quality. Shotbot may suspend or terminate an account without notice in the event of serious abuse or manifestly unlawful content.

6. Liability and hosting

Shotbot is bound by a best-efforts obligation. The service is provided as is, with no guarantee of continuous availability. Shotbot is not responsible for the content of the third-party sites captured, nor for the use the user makes of the screenshots produced.

Shotbot hosts content submitted by its users and, in that respect, falls under the hosting-provider liability regime set out in article 6 of French Act no. 2004-575 of 21 June 2004 (LCEN). In accordance with article 6-II of that Act and decree no. 2021-1362 of 20 October 2021, the data identifying the author of a piece of content is kept for twelve (12) months and disclosed upon request from the judicial authority. The processing is detailed in the Privacy policy.

7. Personal data

The processing of personal data is described in the Privacy policy, which complies with European Regulation 2016/679 (GDPR).

8. Changes to these terms

Shotbot may change these Terms at any time, in particular to reflect changes to the service or to the law. Users are informed of substantial changes. Continuing to use the service after such notice constitutes acceptance of the amended Terms.

9. Account termination

The user may delete their account at any time from their account area. For a Shotbot Pro subscriber, cancelling the subscription and deleting the account are two separate actions: the subscription is cancelled from the subscription area and this does not delete the account. The account lifecycle and retention periods are described in the Privacy policy.

Shotbot may suspend or terminate an account in the event of a breach of these Terms, under the conditions of article 5.